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Amazon Connect: Using Historical Metrics and Reporting | Amazon Web Services
Amazon Connect: Historical Metrics and Report Types | Amazon Web Services
Amazon Connect: How to Navigate the Real-time metrics dashboard | Amazon Web Services
Amazon Connect: Managing Reports | Amazon Web Services
Amazon Connect: How to create, save update and download real-time metric reports
AWS re:Invent 2022 - What’s new in contact centers with Amazon Connect (BIZ202)
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Amazon Connect Admin Training | Historical Metrics | AspenTechnology
Getting Started with Amazon Connect Forecasting, Capacity Planning, and Scheduling
Getting Started with Amazon Connect | Amazon Web Services
#085 - How to finally take Amazon seriously in 2025 with Danan | The Amazon Wholesale Podcast
AWS re:Invent 2022 - Optimize contact center outcomes with Amazon Connect (BIZ204)